Face Dunk OG Hydrate Kit

Orders are shipped using official carriers such as Australia Post, USPS, and FedEx, with standard shipping in Australia taking approximately 3–6 business days and express shipping taking 1–3 business days. Standard delivery does not require a signature and parcels may be left in a safe location or held for pickup if delivery cannot be completed, while express shipping requires a signature and unclaimed parcels may be returned to sender. International shipping is available worldwide with estimated delivery times of 7–14 business days, though customers are solely responsible for any customs duties, taxes, tariffs, brokerage fees, or import charges imposed by their country. Delivery timelines are estimates only and may be impacted by carrier delays, customs processing, weather, or global supply chain disruptions, and orders refused due to unpaid customs fees are not eligible for refunds or reimbursement of shipping and related costs.

Due to hygiene and safety reasons, Face Dunk does not accept returns of any products once purchased. This policy ensures that every customer receives products in a pristine and hygienic condition, as returned items cannot be resold or reused. We do not offer refunds or exchanges for change of mind, including where products are unused or unopened. However, nothing in this policy excludes or limits any rights you may have under Australian Consumer Law. 

Faulty, Damaged or Incorrect Items

If you receive an item that is faulty, damaged, incorrect, or incomplete, please contact us within 24 hours of delivery at [email protected].

How do I use the Face Dunk OG Hydrate Kit?

Chill, dunk, and refresh. The kit is designed to turn your skincare routine into a quick cryo-inspired facial at home.

When is the best time to use it?

Use it in the morning to help wake up your complexion, before makeup for smoother application, or at night as a calming skincare reset.

How long should I dunk my face?

Each dunk typically lasts 10–15 seconds and can be repeated 2–3 times per session.

What skin benefits does it offer?

It helps reduce the look of puffiness and redness while boosting hydration for skin that looks brighter and more refreshed.

Does it help before applying makeup?

Yes. It supports smoother makeup application by helping skin feel refreshed, hydrated, and prepped.

Everyone craves effortless, radiant skin. A long time Hollywood secret, ice facials deserved an upgrade from messy DIY methods. After extensive research and collaboration with industrial designers and skincare experts, we created Face Dunk the world’s first luxury at-home ice facial, designed for maximum comfort and transformative results. The ultimate skincare hack for a timeless glow. Ready to dunk?

After 50+ prototypes and 18 months of refinement, Face Dunk was perfected - a patented, splash-proof, double-wall insulated bowl designe for maximum comfort and visible skin benefits. Thoughtfully angled to fit every face shape, it cradles your face in a soothing, temperature-controlled embrace, delivering the perfect ice facial experience without the harsh chill.

Paired with our revolutionary Face Dunk Glow Drops — infused with clinically proven actives like Hydrolyzed Hyaluronic Acid, Tasmanian Kelp, and Acetyl Octapeptide-3 — this powerhouse trio hydrates, brightens, and revitalizes your skin with every dunk.

Ian & Isla xx