Kenji 5-Piece Japanese Knife Set

Processing Times:
Orders are processed within 1–3 business days (excluding weekends/holidays). Additional verification may delay processing.

Shipping Costs:
Shipping is calculated at checkout based on item weight, size, and destination. Free shipping may be offered through promotions. Expedited options are available for an extra cost.

Delivery Estimates:

• Standard: 5–10 business days (U.S.)

• Expedited: 2–5 business days

• International: 7–21 business days (may vary by customs processing)

Shipping Locations:

• Ships to all U.S. states (including Alaska and Hawaii)

• International shipping is available to select countries (customer is responsible for customs fees and duties)

Tracking:
A tracking number is emailed once the order ships; it may take up to 48 hours to become active.

Restrictions:

• No shipping to P.O. Boxes

• Military addresses (APO/FPO/DPO) accepted (with possible delays)

• Some items may be restricted due to local laws

Delays & Backorders:
Delays may occur due to carriers or external factors. Customers will be notified of backordered items with options to wait, modify, or cancel.

Damaged or Lost Packages:
For damage or lost shipments, contact: [email protected] with order details and photos if applicable.

Policy Changes:
This policy may be updated; changes will be reflected with a new effective date on the policy page.

Contact:
Email: [email protected]

Bergenhof Knives offers a 30-day return policy for unused items in original condition and packaging, with proof of purchase. Non-returnable items include gift cards, final sale items, and personalized products. To initiate a return, customers must contact Bergenhof for an RMA number and follow return instructions; shipping costs are the buyer’s responsibility unless the return is due to a defect or error. Refunds are issued to the original payment method within 10 business days after inspection, minus shipping costs. Exchanges are only available for defective or damaged items. For help, customers can email [email protected].

Are these knives made with real Damascus steel?

Yes, each knife features 66 layers of stainless steel surrounding a Japanese AUS10 steel core, creating an authentic Damascus pattern and long-lasting durability.

Are the knives suitable for beginners?

Absolutely! They're easy to handle and provide excellent control, making them a great choice for both beginners and experienced cooks.

Do the knives come with protective sheaths?

Yes, each knife includes a protective sheath to keep the blade safe and sharp between uses.

Will these knives rust over time?

No, the AUS10 core and Damascus layers are resistant to rust and corrosion with proper care.

How should I clean and maintain the knives?

Hand-washing is recommended. Avoid dishwashers and store them in their sheaths to maintain sharpness and protect the blades.

Are the handles comfortable for long prep sessions?

Yes, the ergonomic design is made for comfort, reducing hand fatigue even during extended use.

What knives come in this set?

This 5-piece set includes all the essential knives you need to master any recipe: 8" Chef's Knife - The versatile all-rounder, ideal for slicing, chopping, and dicing with precision. 7" Santoku Knife - Perfect for detailed tasks, excelling in cutting vegetables, fish, and meats with minimal effort. 6" Boning Knife - Specially designed for deboning meat and fish with ease, offering exceptional control for intricate tasks. 5" Utility Knife - A must-have for smaller tasks, from trimming to slicing fruits and vegetables. 3.5" Paring Knife - The essential tool for peeling, coring, and intricate cutting tasks.